Project 2025 has gained national attention in recent months for its plan to fundamentally reshape the role of government and the power of the executive branch to allow more favorable conditions for a ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...

Since taking office on Jan. 20, President Donald Trump and his Elon Musk-led Department of Government Efficiency have set forth executing that plan in the most chaotic way possible – eliminating ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...