On Tuesday, Avaya launched its Avaya Infinity Platform. Over the past year and more, Avaya has largely focused itself around its top 1,500 customers which include large enterprises and public sector ...

Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented experiences into authentic connections that nurture relationships and build loyalty Avaya ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in enterprise software solutions, announces that Avaya Infinity™ platform will support Model Context Protocol (MCP) later this year. Model ...

Avaya's Avaya Infinity platform will support Model Context Protocol (MCP). Created by Anthropic, MCP is the open standard that allows artificial intelligence models to securely and reliably interact ...

Businesses are increasingly integrating advanced technologies to transform their operations and unify their communications platforms. Delivering exceptional customer experience (CX) and employee ...